• Qualifications:
• This is an on-site position • 1-3 years of experience • Customer support, Collections or directly related experience • Proficient on Excel • Ability to handle high volumes of work, must be able to multitask and still remain focused.
Responsibilities:
• Reviews open invoices to identify delinquent accounts. • Initiates collection calls. • Researches account discrepancies. • Communicates collection results/problems with national Account Managers. • Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts. • Makes applicable notes in system as to any pertinent collection activity or customer contact. Other duties as assigned.
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