Network Infrastructure, Workstation and Security Services USA

Networking Infrastructure Solutions

GDKN Corporation founded in the Year 1993, serves a number of Fortune 500 and 1000 clients across USA, Canada, Portugal, Philippines, India and Guyana. Our goal is to meet and exceed the expectation of our customers, by analysing their projects and working with them to determine the most cost effective approach to deliver the end product that meets the requirements of all parties involved. Thanks to our Global Work Infrastructure that helps us achieve that goal.

We are well equipped with the use of the latest engineering equipment and softwares, some of which were developed in-house by GDKN and the patent applications are pending. From this position of strength, we deliver accurate, consistent and timely IT Solutions.

We pride ourselves on the quality of our service, which is delivered by our globally spread well trained professional team of engineers, surveyors and consultants utilizing the latest technology and state of art electronic equipment with innovative computer software solutions. Our experienced engineering crew consists of highly competent field personnel. They are dedicated to producing best results to match the clients’ specifications and delivering quality work in this field.

Our project management and execution philosophies are to:

Create detail schedule and resources plan to meet client’s project objective,
Communicate clearly with all project stakeholders,
Track project progress and fine tune deviations,
Supervise closely on quality and safety,
and commission projects on time.

Technology Capabilities

Our Networking services covers Level 1 (User Support), Level 2 (Network Support), and Level 3 (Server/Routing Support).

Workstation Services

General Troubleshooting
Setup New Workstations
Upgrade or Replace Hardware & Software
Equipment Moves
Anti-Virus
MAC and Windows 10
Workstation Monitoring 24/7
Migrations
Preventative Maintenance
Computer Crashing
Anti-Spam
Anti-Spyware
User Support

This section covers in general all user support. If a PC/laptop presents issues with printing, web browsing problems, slow performance, assistance with installing an application, or troubleshooting the behaviour of an application, we can perform this support. We have experience in all Windows desktop platforms such as Windows 7 and Windows 10. If required, we can support Apple IOS products. Customers on a retainer/managed services agreement, may have their desktops/laptop monitored 24/7 with our remote monitoring management tool. We will receive real-time alerts in case a hardware issue becomes a problem.

If required to migrate a PC to a newer platform, we will migrate all data and applications, and user profiles into the new PC/laptop. Preventative maintenance is also performed on the user stations. This covers removal of unwanted programs, disk checking, defrag services, temp file removals, verification of user permissions, making sure anti-virus program are up to date, and malware scans/removal.

Server Services

Active Directory Administration
Automated Backups
Server Optimization
Upgrades (Hardware/Software)
Hyper-V
Microsoft Server 2012 and up
DNS/DHCP
Server Monitoring & Support 24/7
Robust Fault Tolerance (RAID)
Maximize Uptime
IPS (Intrusion Prevention & Encryption)
Implement & Maintain Critical Services)
VMware
Citrix
Application Installation & Support

This section covers what is commonly known as the “back-end” services. We manage the servers within an organization. Servers are commonly managed on the hardware and software level. The management includes the network services required to make a network function properly. This includes network services such as DHCP, DNS, and WINS. Examples of software level services that we manage are Active Directory Services in the event of a Windows Domain Controller. Print services in the event of a print server, and file services in the event of a file server, and application support services in the event of an application server. We also have the experience and expertise necessary to build a server with redundancy/fault tolerance through the use of RAID 1, RAID5, and RAID10.

Virtualization has become a standard technology deployment solution in recent years, and we deploy and support technologies such as Microsoft Hyper-V to host virtual servers. We also deploy and support VMware to host virtual servers. In some cases, the business needs require a “high-availability” server configuration with multiple server hosts and storage technologies. We have the experience and staff to design, configure and support these infrastructures.

Security Services

Vulnerability Scanning
Penetration Testing
Log Analysis
Trojan Sweep and Removal
Threat Assessment
IPS Installation

Upon the request of the customer, we are able to perform “penetration testing” techniques to investigate what are the potential security holes that an organization may have. This is important as the findings of this report will assist the IT team in hardening and closing any potential security vulnerabilities.

One of the common requests that we receive is the assistance of designing and implementing a new network environment. We assist the customer from understanding their business needs and requirements, to later assist in the design and quotation/procurement of the required hardware and software. Once all the hardware is in place at the customer site, we then begin to install and configure all of the new equipment and make it ready for use. This is can be a simple network, to a more complex infrastructure depending on the needs of the environment. Many customers have a need to connect remotely to the corporate office, thus we implement VPN connections from laptops in order to achieve this goal.

If there are ISP failures, we get in contact with the ISP to understand what is the trouble and the ETA of resolution. This can be minimized by the deployment of a dual-wan firewall in which will serve as a ISP backup in case the primary internet service were to fail. Also, in a virtualized environment, we can provide offsite replication of the production virtual servers in order to serve as a backup disaster recovery solution.

Our Scope of Services

Networking Services, Networking Equipment, Network Security.
Data centre services, Data backup and recovery
IT Infrastructure, Technical Support, Information security
Hardware Installation and Maintenance
LAN / WAN Maintenance, Cabling
Custom Application Development
Penetration Testing

Our Management Team

GDKN is driven by a vast team of Qualified and Skilled Professionals around the world with a combined experience of over 24 years in the Information Technology. They are engaged in Networking Services, IT-infrastructure development and maintenance. The management team gathers feedback, identifies changing dynamics in the business environment, reviews work processes and communicate key direction and policy to all staff at regular meetings.

Our Vision

In line with our intent to serve as contractors, we are committed to:

Provide quality engineering service to our client.
Give our clients value for their money.
Be responsive, reliable and to provide our clients with quality IT Solutions while focusing on affordability and timely delivery.