Requirement Detail

Job Title Customer Service Specialist
Job Code 208716
Date Posted 05/02/2025
Number Of Positions Available 1
Client Id 20005
Location Markham, ON CAN
Pay Rate $38.00/Hour
Job Description
KEY RESPONSIBILITES
• Overall Contract profitability (analysis and remediation)
• Management of reactive works and limiting contract leakage
• Managing of preventative maintenance schedules
• Assisting the business with overall contract labor loading
• Assisting the business with data accuracy in SMS as it relates to resource allocation and maintenance plans
• Managing data accuracy to ensure efficiency and consistency within the service base.

MUST HAVE
• Technical Diploma or Degree
• 1+ Years of experience with Sales Force and the SMS platform/data management

WE VALUE
• Building Automation System knowledge
• Security and Intrusion System knowledge
• Understanding of the HVAC principles
• Experience with SAP and contract management
• Strong communication skills
• Advanced Microsoft Excel skills
• Strong Analytic skills