Job Description
• We are seeking a reliable and detail-oriented Conference Support Specialist to provide support with catering, conference room setup, and daily coffee service. **Key Responsibilities:** 1. **Catering Support:**
* Pick up catering deliveries in the lobby and set up food as needed for working meals. * Supervise catering setup for larger events with 75+ attendees, including clean up after meals conclude. * Catering events are expected 3-4 times per week, including breakfast and lunch. There are opportunities for overtime to support evening receptions and events.
2. **Daily Coffee Service:**
* Set up daily coffee service in two common areas as needed, including: + Brewing coffee + Setting out hot water for tea + Ice water + Replenishing during the day as needed * Visitor count ranges from 5 people to over 200 people daily, with this task expected to be needed 2-3 times per month.
3. **Conference Room Setup:**
* Assist with setting up conference rooms and modular spaces to support customer meetings, including: + Setting up 5-foot round tables and chairs for events up to 200 attendees + Configuring modular spaces with daisy-chained tables + Setting up registration tables, speaker panel chairs, 6-foot tables, and lecterns as needed
4. **Inventory Management:**
* Maintain accurate inventory of beverage service supplies, including: + Coffee + Coffee filters + Coffee condiments * Notify the appropriate personnel when inventory is running low.
5. **Cleanliness and Organization:**
* Maintain cleanliness and orderly workspaces, kitchens, and storage rooms.
6. **Communication:**
* Participate in daily calls to discuss meeting setup requirements and ensure seamless execution of events. **Requirements:** • High school diploma or equivalent required • 1-2 years of experience in a related field (hospitality, events, or customer service) • Ability to lift 25 pounds and stand for long periods • Attention to detail and ability to multitask • Excellent communication and customer service skills • Ability to work independently and as part of a team
**Physical Demands:** • Ability to lift 25 pounds • Ability to stand for long periods • Ability to move around the facility as needed **Work Environment:** • The work environment is a professional office setting with a fast-paced and dynamic atmosphere. • The noise level is typically moderate, with some periods of high noise levels during events.
Job Description
• The GVC is also a world-class meeting and collaboration facility designed to showcase the values and capabilities of while enabling employees and customers to build and enhance customer relationships. • The GVC staff supports approximately 25 to 30 meetings per week with internal and external guests, and the meetings and events supported in the GVC range in size from one to 200 people. • Approximately 33,000 guests visit the GVC annually. • In addition to the GVC conference rooms, there are four Demonstration Centers within the facility, highlighting the four business areas. • While the GVC staff looks for ways to collaborate with the demo center teams to promote the concept of OneLM , the GVC staff’s role focuses on the GVC meeting rooms, auditorium, and common spaces within the facility and not the demo centers.
Roles and Responsibilities:
• This role is for a back of the house, banquet man for the Global Vision Center’s auditorium, multi-purpose room, 7 conference rooms and touchdown space. • The multi-purpose room and one conference room are reconfigurable with modular tables and chairs. • The auditorium, 6 other conference rooms, and touch down space are not reconfigurable. • Event set up also includes reception set ups which would include cocktail tables & linens, reception or registration tables, and general event supplies. • Responsible for ensuring rooms are set up with meeting accessory items such as 6 foot tables and linens for catering requirements, white boards & markers, classified box, auditorium lectern, and general room and facility readiness. • Facility readiness includes light housekeeping duties such as table and credenza wipe downs and light vacuuming as needed. • Responsible for ensuring auditorium, multi-purpose room, 7 conference rooms and touchdown space are configured and set up on a daily basis as requested by meeting host. • Responsible for managing the GVC linen readiness. • This includes stripping the tables of soiled linens, bagging linens for vendor pick up, coordinating with vendor for pick up and delivery, and linen organization upon return from dry cleaning vendor. • Responsible for breaking down the two daily coffee services. • This includes washing approximately four large coffee and hot water urns, washing approximately four large beverage dispensers, restocking beverage service condiments such as tea bags, cups, napkins, creamers, and sugars, and securing prepackaged snacks in cabinets. • Responsible for breaking down executive break service on a limited, as needed basis. • This includes hand washing and wiping down specialty coffee service support items. • Daily assignments are established by GVC event plans as required by meeting hosts and are assigned to the food service operator by the GVC meeting coordinators and GVC director. • Break service requirements are established by GVC event plans and are assigned by the food service lead and GVC director. • Serves as the backup to facilities to support the 4 demo center set up and configuration requirements.
Top Skills:
• ServSafe Certified (preferred, but not required). • Must be able to lift tables and chairs. • Takes direction well. • Works well with minimal supervision. • Detail oriented. Follows through. • Pro-active. • Customer service. Ability to interface professionally with executives and co-workers in a fast-paced and changing environment. • Interpersonal skills, diplomacy, grace under pressure. • Team member- ability to deal with cross functional, diverse teams. • Personable and engaging. |