High-Level Role Description
• The Project Controls Manager is responsible for operational coordination, technical oversight, and workforce management for all facility maintenance and work order activities customer site. • This role merges strategic planning and frontline leadership to ensure the seamless execution of building operations, maintenance, regulatory compliance, and continuous improvement initiatives.
Key Job Functions & Responsibilities
Technical & Operational Management
• Oversee daily operations of site-based Foremen and union Building Operators, ensuring compliance with service level requirements and union agreements. • Coordinate, process, and track all work order requests, maintenance activities, and trouble calls using CMMS/QFM and Building Automation Systems. • Interpret technical drawings, schematics, operational contracts, and regulatory documents. • Assign and schedule work orders, track progress, and oversee final closeout of maintenance tasks.
Process & Compliance
• Enforce site-specific union agreements, regulatory/risk management, safety, environmental, and contractual obligations. • Ensure all documentation (work orders, event reports, incident investigations, closeouts) is accurate, complete, and timely. • Administer preventive maintenance, asset management, facility optimization, and life cycle planning initiatives.
Leadership & Training
• Provide guidance, direction, and support to Foremen and Building Operators. • Lead safety enforcement, technical and compliance training, hazard assessments, workplace inspections, and incident reporting/resolution. • Foster a culture of continuous process improvement and operational excellence.
Communication & Coordination
• Act as primary point of contact for work order coordination between site staff, contractors, helpdesk, and senior leadership. • Participate and lead daily/weekly operational meetings, strategic planning sessions, and cross-functional communications. • Prepare and distribute operational reports (daily, weekly, monthly).
Emergency & Incident Management
• Develop, review, and enforce emergency response procedures and disaster recovery plans. • Oversee emergency training, coordinate with site staff, emergency services, and regulatory agencies.
Inventory & Resource Management
• Manage procurement, inventory, consumables, spare parts, and critical maintenance supplies. • Oversee inventory audits, contractor engagements, purchase orders, and ensure stock levels and equipment maintenance.
Planning & Financial Oversight
• Create and track workforce schedules and utilization/cost data to optimize staffing and expenses. • Support back-office and helpdesk functions ensuring all site contractual obligations are met.
Core Competencies, Skills, & Experience
• Technical expertise in HVAC, plumbing, electrical, mechanical systems, BAS, CMMS/QFM. • Strong leadership and workforce management for union and non-union staff. • Excellent organization, problem-solving, and communication skills. • Experience with regulatory compliance, QA/QC, safety management, and contract administration. • Ability to review technical documentation, interpret contract provisions, lead process improvements, and manage teams in a unionized environment. • High initiative, able to work independently with minimal oversight.
• Ideal Background: Candidates should have proven experience in facility/project controls management in large, unionized environments such as transportation hubs, stations, hospitals, or large commercial buildings. • Technical Skills: Look for CMMS/BAS experience and a strong understanding of building systems and regulatory frameworks. • Leadership: History of effective team leadership, union negotiations, and frontline workforce supervision is essential. • Stakeholder Collaboration: Demonstrated ability to coordinate multi-stakeholder projects, manage contractors, and communicate effectively across levels. • Compliance & Safety: Experience with safety enforcement, documentation, and incident management preferred. • Certifications: FMP (Facility Management Professional), PMP (Project Management Professional) or LEED. |