| Job Description |
Description
Career Opportunity:
• Daily research and resolve freight payment questions & issues regarding in-process invoices, rates, aged bills, etc. from carriers, Cass (Client Freight audit & Pay 3rd party provider), OTM, Manhattan, Corporate, AP, and sites; validate and process accessorial invoices into OTM.
How you will impact
• Provide support to sites and carriers on overall freight audit & payment invoice processes/rules
• Review 3rd party FAP providers’ exception reports overall and by plant to review spikes, obtain supporting info, and resolve
• Manage sites’ exception invoice count and send reminders 3xs per week
• Monitor, manage, & resolve freight payment issues from the group Freight Payment email boxes
• Run the Default rate and Short Pay reports, resolve rate issues, update rates in external FAP providers’, database, AS400, TMS systems, and send to Freight Procurement (to obtain new addendums)
• Identify patterns/trends and resolve with applicable parties
• Monitor and research root cause of rating errors on manufacturing systems including AS400, 3PL FAP providers’ systems, TMS systems, Transportation database, and file
• Process accessorial invoices in our Transportation Management System, OTM
• Monitor, manage, & resolve freight payment inquiries from the “TMS Detention” and “1101PaymentInquiries” email box
What you need to succeed:
• Bachelor’s Degree required
• Minimum of 0-4 years relevant experience in freight payment or financial and transportation
• Excellent attention to detail and ability to organize and prioritize work
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.)
• Excellent problem solving and process improvement skills
• Must be a strong team player and be able to work independently
• Must have excellent written and verbal communication skills
• Must have ability to multi-task and an aptitude for processes
• Display a sense of urgency and ability to work in a fast paced, time-sensitive environment.
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