Job Description |
Description Career Opportunity: • Daily research and resolve freight payment questions & issues regarding in-process invoices, rates, aged bills, etc. from carriers, Cass (Client Freight audit & Pay 3rd party provider), OTM, Manhattan, Corporate, AP, and sites; validate and process accessorial invoices into OTM. How you will impact • Provide support to sites and carriers on overall freight audit & payment invoice processes/rules • Review 3rd party FAP providers’ exception reports overall and by plant to review spikes, obtain supporting info, and resolve • Manage sites’ exception invoice count and send reminders 3xs per week • Monitor, manage, & resolve freight payment issues from the group Freight Payment email boxes • Run the Default rate and Short Pay reports, resolve rate issues, update rates in external FAP providers’, database, AS400, TMS systems, and send to Freight Procurement (to obtain new addendums) • Identify patterns/trends and resolve with applicable parties • Monitor and research root cause of rating errors on manufacturing systems including AS400, 3PL FAP providers’ systems, TMS systems, Transportation database, and file • Process accessorial invoices in our Transportation Management System, OTM • Monitor, manage, & resolve freight payment inquiries from the “TMS Detention” and “1101PaymentInquiries” email box What you need to succeed: • Bachelor’s Degree required • Minimum of 0-4 years relevant experience in freight payment or financial and transportation • Excellent attention to detail and ability to organize and prioritize work • Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.) • Excellent problem solving and process improvement skills • Must be a strong team player and be able to work independently • Must have excellent written and verbal communication skills • Must have ability to multi-task and an aptitude for processes • Display a sense of urgency and ability to work in a fast paced, time-sensitive environment.
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