Requirement Detail

Job Title Installation Coordinator and Material Handler
Job Code 201506
Contact Phone # ___-___-____ - Ext
Date Posted 07/01/2022
Number Of Positions Available 1
Client Id 20297
Location Raleigh, NC USA
Pay Rate $0.00/Hour
Job Description
• Completes online orders for hardware and other miscellaneous items as required for the Sales & Service Office (SSO) for the Service and Installation departments and processes purchase orders to maintain the inventory levels in the SSO warehouse.
• Tracks and follows up with vendors and internal partners on expected receipts to determine any delays or extended lead times. Communicates these delays to stakeholders as needed.
• Ensures that the warehouse is a safe, organized, and secure facility and takes immediate corrective action necessary to regain compliance when defaults are found.
• Use Oracle to document transactions on equipment to and from various sub-inventories assuring that the physical inventory and the "booked" inventory in the system match and investigates and resolves any discrepancies.
• Pulls and issues hardware required for installation and service jobs as required.
• Physically receives shipments, verifying contents against packing slip and original order.
• Work closely with our other internal departments to organize and schedule all installations from first customer contact to the closing out of the contract.
• Coordinate and schedule technicians and subcontracted vendors using proprietary scheduling software to ensure on-time installation completion for each installation job.
• This includes initial installation meetings and each return trip thereafter.
• Create job packets with all pertinent installation job details and required forms and provide to Installers prior to job start.
• Update all pertinent information in our Installation Backlog Tool so that all stakeholders are informed of installation progress from the time of booking to completion.
• Process all necessary paperwork to ensure timely closeout of the installation. This requires solid communication with multiple internal departments.
• Facilitate the closing of each installation job either directly or through follow up with various other departments.

• Basic computer skills, (e.g., Microsoft Office, especially Outlook and Excel).
• Strong communication and organizational skills.
• Attention to detail.
• Good verbal and written communication skills.
• Ability to operate warehouse related equipment.
• Ability to lift up to 20 lbs.
• Ability to climb a ladder.
• High School Diploma or equivalent.
• At least 1 year of warehouse and customer service experience.
• Coordinator & appointment experience.
• Oracle experience.
• Knowledge of perpetual inventory management system.