Short Description: Ocala Operations-Senior Clerk - Front desk reception: answer phones & greet visitors with exceptional customer service. This person is the face of the department and must be professional and courteous.
Complete Description: Ocala Operations-Senior Clerk - Front desk reception: answer phones & greet visitors with exceptional customer service. This person is the face of the department and must be professional and courteous.
JOB DESCRIPTION: Front desk reception: answer phones & greet visitors, electronic data entry, spreadsheet creation and upkeep, scanning and uploading documents into a computer database, boxing files, mailroom duties, electronic file management and other miscellaneous administrative tasks.
SKILLS NEEDED: Must have good customer service skills for face-to-face and phone interaction with internal and external customers.
GENERAL QUALIFICATIONS: Good knowledge of office procedures/practices and records and file management; experience using a Windows personal computer, photocopier, desk printers, electronic scanners, and other office machinery. Intermediate to advanced Microsoft Office skills are preferred. This person needs to have the ability to lift 20 pounds and be able to stand for long periods of time, stoop, and bend. |