Job Description |
Office and Administrative Support Workers, All Other • Serves as the first point of contact for the ELR office to receive guests, review and respond to telephone calls, voice messages • Utilizes discretion and maintains confidentiality in the receipt and handling of information. • Assists with coordinating and maintaining the calendars of ELR team using discretion for time availability; coordinates appointments, meetings, prepares documents for meetings if required, and provides logistical support. • Responsible for managing the general elr@fiu.edu email box by providing timely, accurate, Assists ELR Specialist with maintaining the case tracking system ensuring all cases are accurately and timely recorded. • and appropriate response or actions to all emails. • Responsible for receiving and routing phone calls to appropriate ELR staff, and to other pertinent departments or units. • Assists with disseminating information to university community regarding personnel policies and procedures and assists in the resolution of individual personnel transactions related to ELR. • Assists with providing administrative support to the ELR team; prepares necessary documents and facilitates operational functions as assigned (processing of separations). • Assists with coordinating the Exit and Transfer Processes for employees including exit interviews and exit questionnaires. • Assists with providing support in the processing of Nepotism, Conflict of Interest/Outside Activity Disclosures, and Flexible Work Arrangements submissions, and responds to related inquiries. • Supports the Coordinator with creating, editing, and disseminating written communication on behalf of the department. • Provides supports to ELR special projects and presentations as assigned. 1-2 years of professional office experience
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