• Description: • Job title: Customer Operations Administrative Assistant
• Essential Duties/Responsibilities: • The Customer Operations Administrative assistant will be working along side of the Animal Nutrition Customer Account Coordinators providing explempary customer service to our retail customers, sales teams, and cross-functional teammates. • The majority of the role will be answering incoming phone calls from customers and the sales team, entering orders for customers, helping to monitor incoming emails from customers and the • sales team, and other duties or projects as assigned in a fast paced environment. The Customer Operations team is located across the US and Canada with the majority still working remote. • Minimum Education Required: High School diploma, secondary education level or equivalent • Other Required Experience/Qualifications: • Minimum of 4 years of customer service experience • Proficient in Microsoft Office (word, excel, outlook) • Additional Preferred Experience/Qualifications: • Animal feed industry knowledge or experience • Experience with AS400 systems • Experience with Cisco phone systems
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