Job Summary
• The Training and Retention Lead is responsible for training and compliance, staffing plan development, and retention for the Hub and/or Preload operations. • This position can only be filled with a Former with a positive rehire status or Retirees referred by the Hiring Manager. • He/She ensures employee concerns are addressed to maintain appropriate safety and retention within the Hub and/or Preload operations. • Other responsibilities may include training supervisors, compliance supervisors, training coordinators, training specialists, and communications specialists. • The position may require travel in personal vehicle but all related expenses will be reimbursed via Expense Policy.
Job Duties
• Assist in training the new employees • Assist in the on boarding process, validating all training packets are complete • Plan and coordinate weekly retention activities • Plans and completes work with thoroughness, giving attention to specific information, and individual details, conditions, necessary record keeping, and elements of that work. • Conducts effective meetings by remaining neutral, promoting open discussion, providing structure and process for engagement, advocating collaboration, cultivating shared responsibility, and building consensus and agreement. • Summarizes others’ contributions and deals constructively with arguments or conflictsDevelops strategic plans (i.e., staffing plan, hiring plan, training compliance plan, retention plan, and career development plan) to support Hub/Preload operations. • Analyzes and forecasts training costs to stay within established budget • Schedules department meetings, conferences, and training to communicate training strategies to direct reports • Analyzes trend data provided by Industrial Engineering to develop hiring schedule projections • Conducts audits (e.g., training attendance audits, agenda adherence audits, graduated workload audits, etc.) to ensure proper administration of the New Employee Orientation Program (i.e., Cornerstone) • Leads facilitator workshops to develop Cornerstone facilitators • Conducts Cornerstone calendar audits to ensure employee orientation training is occurring in a timely manner • Oversees training and development of supervisors to ensure appropriate supervisor orientation • Conducts focus group discussions with employees to increase job satisfaction and retention • Monitors employee recognition programs to ensure they are appropriately leveraged on an ongoing basisAttends Co-chaired Employee Retention Committee (CERC) meetings to provide leadership and ensure retention issues are addressedDevelops and implements plans to maintain staffing objectivesSolicits feedback from supervisors to keep abreast of daily activities impacting training and compliance
Job Requirements
• As needed, must be willing to travel using personal vehicle to/from company facilities; all approved expenses will be reimbursed via Expense Policy • Experience with dispatch, preload training, or ground transportation training • Applies knowledge of hub processes, procedures and methods to ensure safety, quality and performance within the operations. • Uses knowledge of hub tools, equipment and technology to properly and safely sort and load packages/shipments • Package Dispatch and Helper Tracker proficiency preferred • Preload Operations knowledge preferred • Ground Transportation knowledge preferred • Labor Relations Knowledge preferred • Advanced Intermediate level in Microsoft Access and Excel Preferred • Bachelor's Degree or Intl Equivalent – Preferred |