Qualifications: - Call center experience required. - Excellent communication skills. - Intermediate knowledge of computer applications. - Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.
Responsibilities: - Candidates are required to provide their own equipment for this role. - Candidates must demonstrate they can maintain a productive, interruption-free remote work environment.
All Candidates must have: - Internet Service (cannot connect via WIFI) - Core i3 with 16GB of RAM or higher - Candidate must have a minimum of 25mbps upload and 25mbps download. Run internet speed test at www.speedtest.net - Candidate must have a minimum of Windows 10 on computer. - Must have modem connection - Must be hardwired to your computer via ethernet cable. - Home computer, monitor and headset that will allow agent to answer calls. Must have USB headset that is Avaya compatible for incoming customer interactions. - Allow client required software to be uploaded to their computer (CT Soft phone, which allows incoming calls)
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