Requirement Detail

Job Title Service and Repair Technician
Job Code 209197
Contact Phone # ___-___-____ - Ext
Date Posted 09/11/2025
Number Of Positions Available 2
Client Id 20005
Location Charlotte, NC USA
Pay Rate $18.50/Hour
Job Description

1. Can you describe your experience with handheld / Mobility device .
2. How would you handle an emergency, such as equipment failure during critical operations.
3. What motivates you to perform well in your role as a service technician.
4. How would you respond if your supervisor requested that you move to another department because of the workload.
5. Describe a time when you challenged the status quo to improve a process or outcome
6. What do you consider to be the most important factors in creating a positive and productive work environment.

Key Responsibilities:

• Actively engage in all facets of the HEM Configuration and Depot process.
• Configure and deploy handheld products for customers, including devices from client, Samsung, Apple, and Zebra.
• Contribute to continuous improvement initiatives within the lab, focusing on process enhancement, variation reduction, cycle time reduction, and cost savings.
• Be flexible to assist in other departments as needed.

Qualifications:

• High school diploma or equivalent; technical certification in a relevant field preferred.
• 3+ years of experience in configuring and repairing mobility devices or related equipment.
• Strong mechanical and technical skills.
• Knowledge of assistive technology and mobility device standards.

Skills:

• Excellent problem-solving and diagnostic abilities.
• Effective communication and interpersonal skills.
• Attention to detail and commitment to quality and safety.
• Ability to work independently and as part of a team.