•5+ yrs of Experience. •Basic computer knowledge. •Reviews open invoices to identify delinquent accounts. •Initiates collection calls. •Researches account discrepancies. •Communicates collection results/problems with national Account Managers. •Incumbents may assist in orienting and training lower level employees. •Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts. •Makes applicable notes in system as to any pertinent collection activity or customer contact. •Other duties as assigned. |