* The Support Assistant 1 contributes to administration of care management.
* Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members.
* The Support Assistant 1 performs basic administrative/clerical/operational/customer support/computational tasks.
* Typically works on routine and patterned assignments.
o High School graduate or equivalent
o Basic knowledge and understanding of computer skills
o Basic experience with Microsoft Office
o Demonstrated excellent customer service and communication skills
o This role is considered patient facing and is part of client's Tuberculosis screening program. If selected for this role, you will be required to be screened for TB
o Experience with insurance, data entry, and patient registration
o Experience as Medical assistant
o Experience with E-Clinical Works or EMRs
o One year of experience in a medical office environment