Requirement Detail

Job Title Customer Support Representative
Job Code 184910
Date Posted 03/25/2020
Number Of Positions Available 1
Client Id 20080
Pay Rate $11.10/Hour
Job Description
*Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. 
*Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. 
*Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports. 
*Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input. 
*May also be required to answer inbound customer calls on an as-needed basis.

Training Shift will be 8:00 - 16:00 M-F 1 week