Requirement Detail

Job Title Customer Support Representative
Job Code 184908
Date Posted 03/25/2020
Number Of Positions Available 2
Client Id 20080
Pay Rate $11.10/Hour
Job Description


• Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry.

• Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports.

• Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports.

• Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input.

• May also be required to answer inbound customer calls on an as-needed basis.

Additional Job Details:

• Training Shift will be 8:00 - 16:00 M-F 1 week