Requirement Detail

Job Title Dental Network Service Specialist
Job Code 179505
Contact Phone # ___-___-____ - Ext
Date Posted 04/16/2019
Number Of Positions Available 1
Client Id 20081
Location Miami, FL USA
Pay Rate $18.00/Hour
Job Description

Candidate must have excellent communication skills.

Job Description:
The Dental Network Service Specialist works directly with our Provider Network to develop and strengthen relationships.  Educating our providers on the value of participating in the Client Dental Network and creating a mutual professional relationship with those providers, is key to the growth of the Network.  The ability to create an “easy to do business with” environment for the providers is a key function of this role.
• Work with third party administrator/rental partners on credentialing and recredentialing projects.
• Work with claims unit to identify and assist in claim resolutions for providers on all systems
• Educate Provider Offices/Rental Partners on all existing and new products and plans
• Provide support to Provider Offices/Rental Partners  on all maintenance and service issues
• Assist with member/provider disputes and provide assistance to SIU and G&A
• Assist Provider Offices/Rental Partners with any contract issue.
• Work proactively with offices regarding fee schedule and financial incentive discussions.
• Work with Rental Partners to assure cost saving measures have been met.
• Add/Term locations, associates and products to existing provider relationships
• Provide support with new product rollouts and assist in re-contracting efforts
• Process terminations of providers

Role Essentials:
• Significant knowledge of  Dental & Vision platforms
• Detailed oriented
• Proactive thought leadership/Root Cause problem resolution skills
• Excellent oral and written communication skills
• Ability to multi-task, manage multiple projects, and meet deadlines
• Desire to learn and advance

Role Desirables:
• 3-4 years experience  in HealthCare industry
• Customer Care/Service Experience