Requirement Detail

Job Title HelpDesk Support Technician
Job Code 173667
Contact Phone # 954-985-6650 - Ext
Date Posted 06/13/2018
Number Of Positions Available 1
Client Id 20080
Location Landover, MD USA
Pay Rate $21.15/Hour
Job Description
•    Provides support activities in an assigned area.
•    Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
•    Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
•    Assist users to resolve computer related problems such as inoperative hardware or software.
•    Travel is required.
•    Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
•    Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
•    Strong communication (both verbal and written), problem solving, and decision making skills.
•    Ability to work with minimal supervision.
•    Highly organized and detail oriented; ability to prioritize daily tasks