Job Description |
• Provides support activities in an assigned area. • Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. • Assist users to resolve computer related problems such as inoperative hardware or software. • Travel is required. • Associates Degree in Computer Science required Bachelors preferred and A+ certification required. • Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook. • Strong communication (both verbal and written), problem solving, and decision making skills. • Ability to work with minimal supervision. • Highly organized and detail oriented; ability to prioritize daily tasks
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